Frequently Asked Questions
Where can I pick-up/drop-off a car?
You can pick up and return the rented car from the Central Office of Global Rent a Car or Burgas Airport. See more about our locations here.
Do I need a credit card to rent a car? Can I use a debit card?
When renting a car you need to leave a deposit with a credit or debit card (Visa or MasterCard). The deposit amount is not withdrawn from your account, it is only blocked! After the end of the lease it is unblocked automatically within 30 days. The deposit varies between € 150 and €500 depending on the car class. The deposit can be left in cash, the amount is increased by 100%.
What are the working hours of Global Rent A Car?
Opening hours are from 09:00 to 18:00, Monday to Sunday. The offices serve clients outside working hours, by prior arrangement and fee.
Is there an extra charge if the rental or return time is outside business hours?
The “Out of hours” fee is €50 for service between 00:00-8:59 and 18:01-23:59.
Can the car be returned to a different location than the pick-up location?
Pick-up and drop-off of a car can take place in any of the indicated locations. If you wish to return/pick up the vehicle at a different location from those specified, you may be charged an additional fee, depending on the distance.
Is fuel payable or included in the price?
The car comes with a full tank and must be dropped off with a full tank. When dropping off with missing fuel, the Client pays the missing fuel at a price of € 2.50, as well as a fee of € 10, unless a “Prepaid fuel” fee has been paid in advance. We recommend that you mainly use petrol stations from established chains such as OMV, Shell, Petrol, LUKOIL, Gazprom, Rompetrol.
Is there a minimum age to rent a car?
The minimum age is 21 years, the driver must have a license for at least 3 years.
Is it allowed to go abroad?
No, our cars are not allowed to leave the territory of Bulgaria.
Our Lot is Open 24/7